Almost as debilitating as a physical injury, an automobile in need of repair can disrupt many aspects of daily life, resulting in inconvenience and prompting stress and uncertainty — a situation, Ray Moon at, Ford Doctors is determined to change for its clients.
The Ford Doctors automotive professionals have been recently featured on NBC’s Dateline and in the Houston Press. The Ford Doctors understand that automotive repair can be as perplexing as a medical diagnosis. They have established plans and procedures to ensure a “Fix it Right the First Time†diagnosis, to deliver quality repairs and to maintain the highest customer satisfaction and warranties in the automotive industry.
“I truly believe that we have set new standards for all repair shops to aspire too, with our 24/24 warranties and BBB membership,†said Ray Moon, owner, who spent several years training with Ford Motor Company and working with large impersonal dealerships before opening his own shop almost 20 years ago.
“I saw how mechanics and dealerships cut corners and I wanted to offer solid solutions for my customers,†Moon said. “Guessing, or throwing parts at a car and making several trips back to the shop to finally fix it correctly is a gamble. I don’t want to risk or gamble with our clients or their family’s safety or money, as too many shops do. Cheap prices always represent cutting corners, inferior ‘made in China’ parts or guess work, not better quality or workmanship.â€
“By using our proven repair philosophy, ‘Test, Verify, Repair & Retest, and final test drive’ we have accomplished what most shops only dream of: “Fixed Right the First Time.†he said. “I’m proud to say that we provide the highest quality and workmanship you’ll find anywhere.â€
Moon backs up his claim by offering a “Fix it Right the First Time†Pledge and a “24 Month/24,000 Mile†Warranty, one of the highest in the industry. This ensures correct diagnosis and repairs — or customers don’t pay for future repairs stemming from the visit.
Servicing only models of Lincoln, Ford, and Mercury vehicles, the Ford Doctors are ready to make car care safer and easier. Ford Doctors is a recipient of the “Top Shop Award†from our customers, and a 100% “Repair Effectiveness Rating†from the State of Texas. [PRWEB]